Amazon ends field tests for delivery bot Scout

Amazon is ending its subject exams of autonomous supply robotic Scout. The corporate is “reorienting this system” after sure facets failed to satisfy buyer wants, in keeping with a spokesperson.

Scout’s first exams concerned making deliveries in a Washington state neighborhood in January 2019. Testing for the cooler-sized, sidewalk-roaming robotic later expanded to Atlanta, Georgia; Irvine, California; and Franklin, Tennessee.

Prospects ordered gadgets as they usually would, and their packages had been both delivered by Scout — dispatched from rented area at native companies — or an Amazon companion service.

The bot’s growth “is an ongoing collaboration with prospects, who’re serving to us refine varied facets of the service,” in keeping with a June submit on Amazon’s web site.

“Throughout our restricted subject check for Scout, we labored to create a singular supply expertise, however discovered by means of suggestions that there have been facets of this system that weren’t assembly prospects’ wants,” Amazon spokesperson Alisa Carroll mentioned in a press release to sister publication Provide Chain Dive. “Because of this, we’re ending our subject exams and reorienting this system. We’re working with workers throughout this transition, matching them to open roles that finest match their expertise and expertise.”

About 400 individuals had been engaged on Scout globally, in keeping with Bloomberg, which first reported on the sector exams ending.

See also  Cloud-based Customer Service Solutions: Useful Reviews

Welcome Back!

Login to your account below

Retrieve your password

Please enter your username or email address to reset your password.